Loop Email: Mail & Team Chat 7.0.15

Marg UK Ltd. – Freeware – iOS
out of 16 votes

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Loop Email is a solution that aids teams in efficiently managing customer messages across shared email accounts such as support@, contact@, info@, orders@, and more. It offers a straightforward yet robust team inbox that is quick to set up and intuitive for teams dealing with customer correspondence via email. With Loop, message oversight is enhanced as teams can assign ownership, engage in internal discussions, exchange files, automate workflows, and handle shared inboxes seamlessly through a dedicated iOS app.

Loop enables users to:
<ul>
<li>Manage various shared email accounts</li>
<li>Collaborate individually and in groups with team members</li>
<li>Establish automated workflows to streamline incoming email management</li>
<li>Engage in internal deliberations before responding to customers</li>
<li>Organize personal and team inboxes for optimal productivity</li>
</ul>

Key features of Loop Email include:
<ul>
<li>Unified inbox for centralized email account management</li>
<li>Shared inbox for team-based email handling without sharing login credentials</li>
<li>Ownership assignment feature to track conversation accountability</li>
<li>Side chat functionality within email threads for private discussions</li>
<li>Team channels for seamless integration of team chat and email management</li>
<li>Shared tags to maintain inbox organization through labels and tags</li>
<li>Rules & automations to automate workflows using a robust rules engine</li>
<li>SLAs (Service Level Agreements) for optimized response time with notification alerts</li>
<li>Snooze option to temporarily delay conversations for organized inbox maintenance</li>
<li>Templated responses creation for recurring queries</li>
<li>Collision detection to avoid accidental duplicate replies</li>
<li>Reports & insights feature providing customizable reports for team performance evaluation</li>
<li>Cross-platform functionality ensuring compatibility across all devices</li>
</ul>

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